Shipping & Delivery
We aim to dispatch all orders within 1-2 business days of you placing your order. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Methods & Timeframes
We currently ship within Australia only.
- Standard Shipping: 2-7 business days
- Express Shipping: 1-4 business days
Please note that these timeframes are estimates only and commence from the date of dispatch. Delivery times may be impacted by public holidays, peak periods, or unforeseen carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and size of your order, as well as your delivery location.
P.O. Boxes & Parcel Lockers
We are happy to deliver to P.O. Boxes and Parcel Lockers anywhere in Australia.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. You can use this number to follow your delivery status online.
Change of Delivery Address
Please ensure your delivery address is correct at the time of ordering. We are unable to redirect orders once they have been dispatched.
Failed Delivery & Parcel Collection
If you are not available to receive your delivery, the carrier will typically leave a card with instructions for collection or re-delivery.
Returns
If you are not completely satisfied with your purchase, please refer to our Returns Policy for more information.
Further Questions
For any further questions regarding shipping, please visit our FAQ page or contact us through our website.